If you are trying to print a pdf file, images, a ppt file, or anything else that isn’t a Word file or regular non-pdf webpage, then please follow the instructions below as you order the file printed. This should save you from getting an error message when you get to the printer to retrieve the print. If you follow these instructions and still have trouble retrieving the file, be sure to let IT know.
Once you bring up the printing menu, select “Advanced” as highlighted below.
From the “Advanced” menu, select “print as image” as shown.